Privacy Policy

Last Updated: January 28, 2025

Vobot is the software development wing of its parent entity Ms Shubham Enterprises.

1. Information We Collect

Personal Information:
  • Name, email address, phone number
  • Business information and project requirements
  • Payment information (processed securely through Cashfree)
  • Communication records and consultation details
Technical Information:
  • IP address, browser type, device information
  • Website usage patterns and analytics data
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Providing and improving our software development services
  • Processing payments and managing client accounts
  • Communicating about projects and updates
  • Marketing our services (with your consent)
  • Legal compliance and security purposes

3. Data Storage & Security

Infrastructure: We use Firebase and Google Cloud Platform (GCP) for secure data storage and processing.

Security: Your data is protected with industry-standard encryption, secure access controls, and regular security audits.

4. Data Sharing

We do not sell or rent your personal information. We may share data only in these circumstances:

  • Service Providers: Cashfree for payment processing, Google for cloud services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition (with notice)

5. Cookies & Tracking

We use cookies for:

  • Essential website functionality
  • Analytics and performance improvement
  • User preference settings

You can manage cookie preferences through your browser settings.

6. Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (subject to legal requirements)
  • Data portability
  • Opt-out of marketing communications
  • Lodge complaints with data protection authorities

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Project-related data is typically retained for 7 years for business and legal purposes.

8. International Data Transfers

Your data may be processed in countries outside India through our use of Google Cloud Platform. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Contact Us About Privacy

Data Protection Officer

vobotdev@gmail.com

Ms Shubham Enterprises, Dwarka, Delhi - 78, India

Response Time: We respond to privacy requests within 30 days