Last Updated: January 28, 2025
Vobot is the software development wing of its parent entity Ms Shubham Enterprises.
Important Legal Notice
This document defines the limitations of liability for TheVobot and Ms Shubham Enterprises. By using our services, you acknowledge and agree to these limitations.
1. Service Limitations
Our Services Include:
- Software development and consulting services
- Technical implementation as per agreed specifications
- Code delivery and basic documentation
- Limited post-delivery support as specified
Our Services Do NOT Include:
- Ongoing business operations or management
- Legal compliance beyond technical implementation
- Marketing success or business outcome guarantees
- Third-party service availability or performance
2. Limitation of Liability
Maximum Liability Cap:
TheVobot's total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project or service in question.
3. Excluded Damages
TheVobot and Ms Shubham Enterprises shall NOT be liable for:
- Loss of profits or revenue
- Loss of business opportunities
- Loss of data or information
- Consequential or indirect damages
- Punitive or exemplary damages
- Business interruption losses
- Third-party claims or damages
- Costs of procurement of substitute services
4. Technical Limitations
Infrastructure Dependencies:
- Firebase/GCP: We rely on Google's infrastructure; outages beyond our control
- Cashfree: Payment processing issues handled by Cashfree support
- Third-party APIs: External service limitations and changes
- Internet Connectivity: Client's network and hosting provider issues
Performance Disclaimers:
- Website/app performance depends on hosting, content, and usage patterns
- SEO results cannot be guaranteed due to search engine algorithm changes
- Security measures provided but 100% security cannot be guaranteed
- Compatibility with future technology updates not guaranteed
5. Client Responsibilities
Clients are responsible for:
- Providing accurate requirements and timely feedback
- Maintaining backups of their data and content
- Legal compliance of their business and content
- Securing their hosting environment and credentials
- Regular updates and maintenance post-delivery
- Proper use of the delivered software/services
6. Intellectual Property
Our Ownership:
- Pre-existing code frameworks
- Development methodologies
- General technical knowledge
- Reusable code components
Client Ownership:
- Custom code developed for the project
- Project-specific designs and content
- Business-specific implementations
- Data and business logic
7. Force Majeure
TheVobot shall not be liable for delays or failure to perform due to:
- Acts of God, natural disasters, pandemics
- Government regulations or actions
- Internet infrastructure failures
- Power outages or technical failures beyond our control
- Labor disputes or strikes
8. Data Protection Liabilities
Our Responsibilities:
- Implement reasonable security measures
- Follow industry-standard data protection practices
- Secure data transmission and storage
- Comply with applicable privacy laws
Client Responsibilities:
- Obtain necessary user consents
- Comply with data protection regulations
- Implement appropriate data governance
- Handle data breaches as per legal requirements
9. Warranty Disclaimers
Services Provided "AS IS":
- No warranty of uninterrupted or error-free operation
- No guarantee of specific performance metrics
- No warranty regarding compatibility with future technologies
- No guarantee of specific business outcomes or results
- Limited warranty period as specified in service agreement
10. Indemnification
Clients agree to indemnify and hold harmless TheVobot and Ms Shubham Enterprises from:
- Claims arising from client's use of delivered services
- Legal issues related to client's business content or operations
- Violations of third-party rights by client's content
- Misuse of delivered software or services
- Client's failure to comply with applicable laws
11. Governing Law & Jurisdiction
Governing Law: Laws of India
Jurisdiction: Courts of Delhi, India
Dispute Resolution: Arbitration as per Indian Arbitration and Conciliation Act
12. Contact Information
Legal Queries:
vobotdev@gmail.com
Ms Shubham Enterprises, Dwarka, Delhi - 78, India
Response Time: Legal matters addressed within 7 business days